By accessing or using the Cleera platform (the "Platform"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Platform. These Terms form a binding agreement between you and Cleera Technology Inc. ("Cleera", "we", "us"), a corporation incorporated under the laws of Ontario, Canada.
Cleera is a technology company. The Platform facilitates coordination between users and independently licensed real estate closing professionals — lawyers, mortgage brokers, and insurance brokers. Cleera does not:
All regulated professional services visible through the Platform are provided by independently licensed professionals. Each professional is governed by their own regulatory body and professional obligations. Cleera's role is limited to platform technology and coordination support.
Licensed lawyers, mortgage brokers, and insurance brokers who participate in the Cleera network ("Network Professionals") are independent contractors. They are not employees, agents, or representatives of Cleera. Their engagement with you is a direct professional relationship governed by their regulatory obligations, not by Cleera.
Cleera vets Network Professionals to confirm active licensure and professional standing. However, Cleera does not guarantee the quality, accuracy, or outcome of any professional service, and is not liable for the acts or omissions of Network Professionals.
The Platform includes AI-powered features, including Claire (a coordination assistant) and support agents Luke, Matt, and Ina. These features:
Any information provided by AI features on the Platform is for coordination and informational purposes only.
You agree to:
Cleera coordinates the collection of a platform coordination fee in connection with each transaction. This fee is displayed in the Platform and agreed to before closing. All professional fees charged by Network Professionals (legal fees, mortgage broker fees, insurance premiums) are set by those professionals and collected on or before closing day.
No fees are payable to Cleera if a transaction does not close.
The Platform, including its design, software, AI features, and content, is owned by Cleera Technology Inc. and protected by Canadian and international intellectual property law. You may not copy, modify, reverse-engineer, or distribute any part of the Platform without our written consent.
Documents and information you upload remain your property. By uploading to the Platform, you grant Cleera a limited licence to process and share that information with Network Professionals solely for the purpose of coordinating your transaction.
To the fullest extent permitted by applicable law, Cleera's liability for any claim arising from your use of the Platform is limited to the coordination fees paid by you to Cleera in the three months preceding the claim.
Cleera is not liable for: (a) the acts or omissions of Network Professionals; (b) delays or failures in your real estate transaction; (c) loss or damage arising from AI-generated content; or (d) indirect, incidental, or consequential damages of any kind.
The Platform is provided "as is" and "as available." Cleera makes no warranty that the Platform will be uninterrupted, error-free, or free of harmful components. We disclaim all implied warranties to the maximum extent permitted by law.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts of Ontario.
We may update these Terms from time to time. Material changes will be communicated by email or platform notice. Continued use of the Platform after any change constitutes acceptance of the updated Terms.
Cleera Technology Inc.
Toronto, Ontario, Canada
legal@closedbycleera.com
Cleera Technology Inc. is a technology coordination platform registered in Ontario, Canada. Nothing on this platform constitutes legal advice, mortgage advice, or insurance advice. All regulated services are provided by independently licensed professionals in the Cleera network, each governed by their own professional body and obligations.