Cleera Technology Inc. is a corporation registered in Ontario, Canada. We operate an AI-powered platform that coordinates licensed real estate professionals — lawyers, mortgage brokers, and insurance brokers — to support the closing of residential real estate transactions. Cleera does not provide legal advice, mortgage advice, or insurance advice, and does not hold any professional licence in those fields.
We collect information you provide directly when you register, use our platform, or communicate with us:
We use your information to:
We do not sell your personal information to third parties. We do not use your transaction data to train AI models unless you have explicitly opted in.
By using the platform, you authorize Cleera to share your transaction information — including your APS, mortgage application data, and contact details — with the licensed lawyer, mortgage broker, and licensed insurance provider assigned to your file. Each of these professionals is independently licensed and governed by their own professional obligations and privacy requirements. Cleera does not act as an insurance broker — insurance coverage is arranged by a licensed insurance provider in our network.
We do not share your personal information with any professional outside your active transaction file.
Your data is stored on Supabase-hosted infrastructure within Canada or the United States. We use industry-standard encryption (TLS in transit, AES-256 at rest), role-based access controls, and row-level security. Uploaded documents are stored in a private, access-controlled storage bucket and are never publicly accessible.
No system is perfectly secure. If we become aware of a security incident affecting your personal information, we will notify you as required by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law.
We retain your personal information for as long as your account is active or as needed to provide our services. Transaction records are retained for a minimum of seven years to comply with Canadian real estate and tax record-keeping standards. You may request deletion of your account information at any time by contacting us; we will comply to the extent permitted by our legal obligations.
Under PIPEDA, you have the right to:
To exercise any of these rights, contact us at privacy@closedbycleera.com.
We use essential cookies to maintain your session on the platform. We may use anonymised analytics to understand how visitors use our marketing website. We do not use third-party advertising cookies or cross-site tracking.
We may update this Privacy Policy from time to time. Material changes will be communicated by email or by a prominent notice on the platform. Continued use of the platform after any change constitutes your acceptance of the updated policy.
Cleera Technology Inc.
Toronto, Ontario, Canada
privacy@closedbycleera.com
Cleera Technology Inc. is a technology coordination platform. Nothing on this platform constitutes legal advice, mortgage advice, or insurance advice. All regulated services are provided by independently licensed professionals in the Cleera network.